Terms and Conditions
Terms and Conditions
Last Updated: April 2026
These Terms and Conditions govern your use of Arcuate services, including our website and our SMS and email communications programs. By using our services or opting into our communications, you agree to these Terms and our Privacy Policy.
1. Program Description
Arcuate may send SMS and email messages to users who opt in. Messages may include promotional offers, service updates, appointment confirmations, and appointment reminders. Message frequency may vary.
2. Consent to Receive Messages
By providing your phone number and opting in, you authorize Arcuate to send text messages to your mobile number. Consent is not a condition of purchase.
3. Opt Out
You can cancel the SMS service at any time. Just text "STOP" to the 502-272-0026. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
4. Opt In Again
If you want to rejoin after opting out, you can opt in again using the same method you used to enroll originally.
5. Help and Support
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected] or 502-272-0026.
6. Message Frequency and Rates
As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive texts regarding your appointment status and possible relevant updates. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
7. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
8. Privacy
Your use of the messaging program is also governed by our Privacy Policy. You can view it here: Privacy Policy
9. Changes to Terms
We may update these Terms from time to time. Updates will be posted with a new Last Updated date.
10. Contact
Questions about these Terms can be sent to:
Email: [email protected]
Phone: (502) 272-0026
Address: 9304 New La Grange Rd
Louisville, KY 40242
If you have any questions regarding privacy, please read our privacy policy.
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FAQS
What conditions can chiropractic care help with?
Chiropractic care can be beneficial for a wide range of conditions, including back and neck pain, headaches, sciatica, joint pain, and even issues related to posture. It's not just about addressing the symptoms; it's about improving your overall health and well-being by enhancing the function of your nervous system. If you have specific concerns or questions about your condition, please don't hesitate to reach out for a consultation to discuss how chiropractic care can benefit you.
Is chiropractic care safe, and are the adjustments painful?
Chiropractic care is generally considered safe when performed by trained professionals. Chiropractic adjustments are typically not painful; in fact, many patients report feeling relief and improved mobility after an adjustment. Our chiropractors are highly skilled and will use gentle techniques tailored to your individual needs. Your comfort and safety are our top priorities, and we will explain every step of the process to ensure you feel at ease during your sessions.
How many chiropractic sessions will I need to see results?
The number of chiropractic sessions you'll need depends on various factors, including the nature and severity of your condition, your overall health, and your treatment goals. Some patients experience relief after just a few sessions, while others may require more ongoing care. During your initial consultation, our chiropractors will assess your specific situation and provide a personalized treatment plan. Our goal is to provide efficient and effective care, so you can return to a pain-free and healthy lifestyle as soon as possible.